What is the return period?
Items can be returned within 30 days from the date of delivery.
What is the return eligibility?
Items will be returned if they meet the following conditions:
- Unused and in the original condition received.
- Returned with all original parts and packaging.
- No signs of use or washing.
What is the Return Process?
Returned items are inspected upon arrival. You will be notified of the approval or rejection of the refund. Approved refunds are issued to the original payment method within 7 days after approval, depending on the processing times of the payment provider.
How much does shipping cost?
Lyravon Society offers free shipping on all orders in the United States.
How can I track my order?
- All orders include access to tracking information.
- A dispatch confirmation email is sent once the order is shipped.
- A separate shipping update email containing tracking details may also be sent, allowing you to monitor your package from dispatch to delivery.
What if my delivery is delayed?
Delays may occur due to factors such as high order volume, holidays, weather conditions, or courier disruptions. In some cases, delivery may extend up to three additional business days beyond the estimated timeframe. If the order has not arrived after this period, support can be contacted at MAILL.